Freedom Debt Relief is a leader in the debt settlement industry and we excel in helping our clients achieve the financial freedom that comes with resolving debt!

The Power of Numbers: The Size and Scope to Deliver the Best Results

• We are the largest Debt Settlement Company in America managing over $1.4 billion in debt.
• We have 40,000 active clients in our program each with an average of 6.65 credit accounts in the program.
• We are settling over $40 million of debt for our customers every month.
• Our management team is made up of individuals who excel in their respective fields and whom have extensive levels of experience.
• Our Technology and Business platform for our Affiliates is a powerful and very flexible tool that increases productivity, consistency in process and eases regulatory compliance in order to accommodate each individual state’s UDMSA and Consumer Protection laws.
• We review each and every customer’s specific financial situation prior to enrollment to assess whether our program truly offers the right solution and will even go so far as to refer client’s to other organizations and services when we aren’t the best fit for that customer.
• We negotiate accounts as part of a large portfolio, giving us the leverage to attain optimal settlements.
• We have a world-class customer services organization that leads FDR’s charge in maintaining industry-leading client retention rates.
• Our aggressive Settlement Department adds to the success of our program and high graduation rates with their attention to customer detail and superior settlement results.
• We provide 24/7 online account access to all of our clients along with a new online consumer portal to help clients stay informed and in control of their program.
• Our active participation and leadership role in the legislative community provides FDR with the ability to remain on the fore-front of regulation decisions, allowing FDR and our Affiliates to remain in complete compliance with the FTC and various state UDMSA laws, but to also help shape future legislation to foster a as it relates to our industry and our customers.
• Comprehensive, on-site training program that will provide you with the knowledge and skill sets you need to excel in Debt Settlement. In addition, FDR will provide continued and ongoing guidance and sales consultation to insure you remain in regulatory compliance, are keeping up with the industry trends and are operating as efficiently as you are able.
• And more….

Our Leadership is the Top in the Industry

• Our Core Values: Excellence, Integrity, Compassion, Innovation, Fun, & Success.
• Best in class senior management carefully selected from various industries.
• Hands on involvement with a focus on operational excellence from co-founders on down.
• Founded by Stanford Business School graduates.
• Over 100 years of cumulate experience in consumer finance by our management team.

Leader in Promoting Industry Regulation and Consumer Protection

• FDR is a leader in establishing consumer protections and effective regulation efforts on state by state basis in connection with and on behalf of TASC.
• FDR is demanding and setting higher standards for the debt settlement industry.
• FDR continuously works with several state legislatures to protect consumers' rights.
• Our goal is to ensure that consumers have all the available information and can make decisions based on their needs, including full transparency of options.

The Freedom Family – Our Employees Can’t Be Beat

• About 600 highly-trained U.S. professionals that provide a level of customer satisfaction unmatched in the industry. Headquartered in San Francisco/Silicon Valley area with additional offices in Sacramento, CA and Phoenix, AZ. All employees go through in depth training and repeated quality assurance monitoring.
• Huge managerial focus on a positive employee centric culture which translates to superior customer service.
• A culture premised on shared values and a concern for teammates and our clients.
• Our customer service agents work in the same office buildings as the CEO’s and the top executives, assuring direct, executive-level oversight and quality assurance.

Certifications

• International Association of Professional Debt Arbitrators (IAPDA) – Platinum Member.
• Charter Member of The Association of Settlement Companies (TASC).
• TASC "Best Practices Accredited."
• Accredited by BSi Management Systems: "Accreditation is when an organization that provides certification, testing and inspection services is assessed by a third party against internationally recognized standards. It demonstrates the organization’s competence, impartiality and performance capability and is the key to reducing risk and ensuring that consumers, suppliers and purchasers can have confidence in the services provided."
• Bonded.
• D&B member.

Awards

• Winners of two Ernst & Young Entrepreneurs of the Year Awards.
• 3rd in Entrepreneur Magazine’s "100 Hot Companies."
• Named as one of the "Best Places to Work" by the San Francisco Business Times & San Jose/Silicon Valley Business Journal & Phoenix Business Journal.
• Member of Inc. 500.

Community Involvement

• Glow Foundation: Provides financial education, mentoring, and scholarships to high potential, college-ready students from under-resourced communities.
• Child Advocates of Silicon Valley: Trains and supports Court Appointed Special Advocate (CASA) volunteers to work one-on-one with abused, neglected, or abandoned children, helping to ensure that each child will live in a safe and loving environment and has the resources needed to grow up healthy and strong.
• Second Harvest: Rallies community resources to assist hungry people in Santa Clara and San Mateo counties in California.
• Best Buddies: Enhances the lives of people with intellectual disabilities by providing opportunities for one-to-one friendships and integrated employment.
• Samaritan House: Provides services to help meet the essential daily needs of more than 12,000 low-income people within San Mateo County, California.
• The Family Giving Tree: Provides toys and gifts for very low income children.